Privacy Policy

Effective Date: December 1, 2025

Evvi Aftercare & Resting Waters, operated by Coda Group Fauntleroy LLC (“Evvi,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you share with us. This Website Privacy Policy explains how we collect, use, and protect information when you visit evviaftercare.com or interact with our online services.

1. Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide through contact forms, scheduling requests, or email communications, including:

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Pet information
  • Service inquiries and related details

Information Collected Automatically

When you interact with our website, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and referring/exit pages
  • General location data (such as city and state)

This helps us improve the performance and usability of our website.

Cookies & Tracking Technologies

Our website may use cookies or similar tools to:

  • Enhance user experience
  • Remember your preferences
  • Analyze site traffic and usage patterns

You may disable cookies through your browser settings, though this may affect site functionality.

2. How We Use Your Information

We use the information we collect to:

  • Provide details about our services
  • Respond to inquiries and customer support requests
  • Schedule and manage appointments
  • Send service-related communications
  • Improve our website, services, and customer experience
  • Maintain website security and prevent misuse

If you become a customer, we may also use your information to provide aftercare services in accordance with our Customer Privacy Policy.

3. SMS Communication

If you provide your phone number, you may receive SMS messages for:

  • Appointment updates
  • Service notifications
  • Account or pickup coordination

Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP.

4. How We Share Your Information

We do not sell or rent your personal information. We only share information in the following limited circumstances:

Service Providers

We may share information with trusted vendors who support our operations, such as website hosting providers, scheduling tools, and payment processors. These providers are bound by confidentiality and may only use your information to perform services on our behalf.

Legal Compliance

We may disclose information if required by law, regulation, or legal process, or to protect our rights, safety, or property.

We do not allow third parties to use your information for their own marketing.

5. Children’s Privacy

Our website and services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

6. Security

We use reasonable administrative, technical, and physical safeguards to help protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to other websites or services. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated effective date. Existing customers may also receive notice by email where appropriate.

9. Contact Us

If you have questions about this Website Privacy Policy or our privacy practices, please contact us at:

Email: support@evviaftercare.com